Service

Service: 888-OVEN911 (888-683-6911)

What makes us The Right Partner?

First-in-class equipment backed by our network of factory trained technicians. Our technicians are busy repairing and maintaining commercial and industrial food preparation equipment for supermarkets, independent grocers, meat processors, bakeries and commissaries along the east coast. We offer emergency service, warranty work, preventive maintenance, and turnkey installation services.

We know what is required to streamline our dispatch, service, and billing to meet our customers needs.

How do we know? More than 25 years in the business.

  • GPS tracks technicians for the most efficient routing.
  • Wireless tablet for access to parts inventories and manuals.
  • Add photos and update call status in real time.
  • Close out work orders on-site with digital signature capture.

HB Service Network allows easy access to:

  • Inventory
  • GPS
  • Parts Diagrams
  • Equipment Manuals
  • Preventive Maintenance Forms
  • Service History

Turnkey service solutions that work around the clock… Just like you!

  • Site surveys
  • Coordination of services
  • Equipment procurement
  • Schedule management
  • Removal and installation
  • Start-up and training
  • Emergency service
  • Warranty service
  • Preventive maintenance

Curious About How We Determine Service Rates?
Good service doesn’t just happen! Operating a dependable service business requires organization, competent management, and a substantial capital investment. So don’t judge service charges solely on the time spent repairing your equipment. When that top-notch technician goes to work, many costs have been incurred just to get him there and ready to do the job. Here are some of them:

Service DispatcherService Technicians & VehiclesSpecialty ToolsSpecialized TrainingStationary / Supplies
Lights, Heat, Phone, ComputersPartsWages and OvertimeBuilding MaintenanceInsurance, Liability, Worker's Compensation
Vacation, Sick Pay, Retirement, UnemployementCapital InvestmentsSupervisory PersonnelBilling & AccountingTaxes: Local, State, & Federal

Click here for our service benefits download.